Root of problem: The chinese name - Annie Wan (anyone)
Caller : Hello, can i speak to Annie Wan?
Operator : Yes, you can speak to me.
Caller : No, i want to speak to Annie Wan!
Operator : You are talking to someone! Who is this?
Caller : I'm Sam Wan (someone) and i need to talk to Annie Wan! It's
Operator : I know you are someone and you want to talk to anyone!
But what's this urgent matter about?
Caller : Well.... just tell my sister Annie Wan that our brother
Noel Wan(no one) was involved in a accident. Noel Wan go
injured and now Noel Wan is being sent to the hospital.
Right now, Avery Wan is on his way to the hospital.
Operator : Look if no one was injured and no one was sent to the
hospital,then the accident isn't an urgent matter! You may
find this hilarious but i don't have time for this!
Caller : You are so rude! Who are you?
Operator : I'm Saw Lee (sorry)
Caller : Yes! you should be sorry. Now give me your name!!